RainDrive performs automated backups multiple times a day, based
on the criticality of your data. Backup schedules can be configured as hourly,
daily, or near real-time, ensuring continuous data protection.
RainDrive retains multiple backup versions, configurable
according to your retention policy. This allows you to restore data from earlier
points in time, protecting against accidental deletion, corruption, or ransomware.
Ransomware typically enters through endpoints such as laptops or
desktops. From there, it can spread to servers, shared storage, and cloud systems,
encrypting business-critical data.
No. RainDrive uses versioning and immutability features to
prevent infected data from overwriting clean backups. You can always restore data
from a safe backup version taken before the attack.
Restore time depends on network bandwidth, storage location, and
recovery method. In most cases, 1 TB of data can be restored within a day, with
partial restores completed much faster.
Yes. With the appropriate RainDrive subscription, we support
full image-level backups of virtual machines and operating systems. This allows you
to restore the entire system, including the operating system, applications,
configurations, and data, through a single recovery process.
RainDrive supports full server image backups, capturing the OS,
applications, configurations, and data. This allows for bare-metal recovery in case
of hardware failure or major incidents.
Yes. RainDrive provides snapshot-based backups for point-in-time
data protection. This enables quick restores with minimal impact on system
performance.
The first backup (full backup) may take several hours, depending
on data size and network speed. Subsequent backups are incremental and usually
complete within minutes based on the internet bandwidth available.
Yes. After the initial full backup, RainDrive uses incremental
backups. Only changed data is backed up, reducing bandwidth usage, storage
consumption, and backup time.
All backups are protected using strong encryption during
transfer and at rest. Access is controlled through secure authentication, role-based
permissions, and compliant data centers.
For security reasons, backup passwords cannot be recovered. You
can reset the password and reconfigure backups, but previously encrypted data cannot
be restored without the original password.
No. Your data is fully encrypted and accessible only to
authorized users. Neither service providers nor third parties can view your data
without valid credentials.
Backup cost depends on data size, number of systems, retention
period, and recovery requirements. We provide a free assessment to accurately
estimate costs based on your environment.
Yes. We offer end-to-end backup and recovery consultancy. Our
experts assess your infrastructure and design a secure, compliant, and
cost-effective backup strategy.
Yes. RainDrive is designed for remote and roaming laptops.
Backups run securely over the internet, protecting data from anywhere, at any time.
Yes. RainDrive backup solutions align with industry security and
compliance best practices. They support encryption, access controls, retention
policies, and audit readiness.
You can log in to the backup console, select a clean recovery
point, and initiate restoration. Our team ensures systems are restored quickly and
safely.
Yes. This is a fully managed service. Our support team assists
throughout the restoration process to minimize downtime and business impact.
Yes. We offer fully managed Disaster Recovery as a Service
(DRaaS). This ensures fast failover, rapid recovery, and uninterrupted business
continuity.
DR cost depends on data size, number of systems, RTO/RPO
requirements, and retention policies. A custom quote is provided after assessing
your business needs.
Yes. We provide onsite support in select locations, based on SLA
and severity of the incident. Our engineers assist with hands-on troubleshooting and
recovery when required.
We provide managed backup services across India, with nationwide
remote support. Onsite support is available in selected cities, subject to SLA.
Yes. We work with enterprise-grade OEM backup technology
providers, including solutions based on Vembu. This ensures reliable, secure, and
proven backup infrastructure.
Backups are protected using role-based access controls and
immutability policies. Accidental deletions can be recovered from previous retained
versions, as per policy.
Employee access is immediately revoked when they leave. All
credentials are securely managed, ensuring former employees cannot access backup
data.
Retention policies define how long backup data and its versions
are stored. They balance compliance, recovery needs, and storage efficiency.
Your backup data can be stored within India, on customer
premises, or in approved cloud locations, depending on your compliance and business
requirements. We follow a data-location-first approach, especially regulated
environments.
By default, backups are stored in a logically isolated and
encrypted environment. Dedicated storage options are available for customers with
higher security or compliance needs.
You always own your data. RainDrive and its parent company
Indsys act only as service providers and never claim ownership of customer data.
No. All backup data is encrypted, and access is possible only
with your credentials and encryption keys. Even administrators cannot view your data
content.
RainDrive supports a wide range of platforms, including: Windows
and Linux servers, Physical servers and virtual machines, VMware and Hyper-V
environments, Endpoints, file servers, and supported NAS systems.
Yes. We support application-aware backups for commonly used
platforms such as Databases (SQL, MySQL, etc.), Email servers, ERP and business
applications. This ensures consistent and reliable restores.
Yes. You can restore individual files, folders, or selected data
without restoring the entire system.
Backup jobs automatically resume when connectivity is restored.
No manual intervention is required.
Yes. We perform periodic monitoring and verification of backup
jobs. Optional restore testing can also be scheduled to ensure recoverability.
No. All limits related to storage, retention, and restores are
clearly defined during onboarding. There are no hidden conditions.
Standard restore operations are included as part of the managed
service. Large-scale DR scenarios or special onsite recoveries may be charged based
on scope and SLA.
Your data is protected using strong encryption, secure
authentication, and role-based access controls. Only authorized users can initiate
backups or restore actions.
Yes. Data is encrypted both during transfer and at rest using
industry-standard encryption algorithms.
Yes. RainDrive aligns with industry security and data protection
best practices. It supports encryption, access logging, retention policies, and
audit readiness.
Yes. Retention periods, access policies, and storage locations
can be configured to meet industry or regulatory needs.
Yes. Backups are protected using immutability, versioning, and
access controls, preventing ransomware or malicious actions from modifying clean
backup data.
You will be given a grace period to retrieve your data securely.
Data deletion follows documented procedures only after confirmation.
RainDrive is designed for small businesses, growing companies,
and enterprises alike. Plans are scalable and grow with your business.
No. RainDrive is a fully managed service. Our team handles
setup, monitoring, and recovery support.
Yes. Initial assessment, setup, and configuration are included
as part of onboarding.
Yes. Backup storage and coverage can be scaled up or down at any
time.
No strict lock-in. Flexible plans are available depending on
service scope and SLA.
You will be notified in advance and given time to securely
retrieve your data. There are no surprises or sudden data loss.
Yes. You receive backup status alerts, failure notifications,
and periodic reports, so you’re always informed.
You get access to a dedicated support channel, with escalation
paths defined in your SLA.
RainDrive removes the complexity, risk, and maintenance burden
of self-managed backups, while ensuring professional monitoring, security, and
recovery support.
RainDrive uses enterprise-grade backup technologies, including
platforms based on Vembu, delivered as a managed service by Indsys.
Absolutely. RainDrive is built to scale seamlessly as your data
volumes, workloads, and user base expand — without service disruption or performance
degradation.
Your data can be stored on-premises, within private or public
cloud environments, or across hybrid and multi-cloud architectures. Storage design
is aligned with your security policies, compliance requirements, and performance
expectations.
Backup frequency is tailored to your business needs. Options
range from daily backups to multiple daily schedules or near-continuous data
protection, based on workload criticality and defined RPO objectives.
RainDrive delivers rapid, SLA-defined recovery timelines — from
file-level restores within minutes to full system recovery within agreed Recovery
Time Objectives (RTOs).
Yes. RainDrive BaaS can be extended into a complete Backup &
Disaster Recovery (BDR) solution, incorporating cloud-based failover, structured
recovery planning, defined RPOs, and comprehensive business continuity assurance.
Our certified backup engineers monitor and manage your
environment 24×7. Any anomaly is immediately addressed to ensure consistent backup
success and SLA compliance.
In the event of a failure, automated alerts are triggered
instantly. RainDrive engineers investigate, remediate the issue, and re-run the
backup to maintain compliance and data integrity.
Yes. RainDrive supports regulatory compliance through secure
encryption standards, configurable retention policies, audit logs, governance
controls, and consistent backup verification processes.
RainDrive eliminates capital-intensive infrastructure and manual
oversight by delivering predictable, subscription-based pricing — reducing both
operational risk and long-term cost exposure.
Network configurations, IP mapping, VLAN assignments, and DNS
adjustments are preconfigured to ensure seamless failover.
Yes. DRaaS can integrate with backup repositories and immutable
storage to provide layered protection and ransomware resilience.
Failover can occur within secure cloud infrastructure, private
cloud environments, or designated recovery sites — depending on your architecture
and compliance requirements.
Failover can be automated or manually triggered using predefined
orchestration runbooks that sequence VM boot order, network mapping, and dependency
alignment.
Yes. RainDrive conducts structured DR testing and recovery
validation exercises to ensure your failover process works exactly as designed —
before a real incident occurs.
Yes. RainDrive DRaaS can integrate with your existing backup
environment or operate as part of a fully managed Backup & Disaster Recovery (BDR)
strategy.
Yes. RainDrive supports regulatory and governance requirements
through structured retention policies, audit trails, documented DR testing, and
defined recovery objectives.
Yes. Once the primary infrastructure is operational, workloads
can be synchronized and migrated back without data inconsistency.
After primary site restoration, reverse replication synchronizes
changes, followed by controlled migration back to production.
Yes. A centralized management console enforces consistent
policies, monitoring, retention, and reporting across all locations.
Yes. RainDrive is built specifically for hybrid and multi-cloud
infrastructures where workloads are distributed across platforms.
Yes. Image-level backups capture the complete virtual machine,
enabling fast full-system recovery without rebuilds.
Yes. Application-aware processing ensures databases and ERP
systems remain consistent and recoverable.
Yes. Workloads can be restored to alternate on-premises hosts or
cloud platforms for flexibility and disaster recovery.
Yes. Backup copies can be replicated across regions or providers
to enhance resilience and redundancy.
Yes. All backup data is encrypted in transit and at rest using
enterprise-grade security standards.
Yes. Backup copies can be replicated across regions or cloud
providers for enhanced redundancy and disaster recovery readiness.
Incremental backups, change block tracking (CBT), compression,
and local proxy processing reduce WAN consumption.
Yes. Encryption in transit and at rest, RBAC, isolated
repositories, and optional immutable backups protect against data loss and
ransomware.
Yes. Workloads can be restored to the original location or an
alternate on-prem or cloud environment.
Yes. The architecture scales seamlessly as workloads, regions,
and cloud platforms expand.
Physical servers, virtual machines, and cloud-native workloads
across hybrid and multi-cloud environments.
Policy-driven automation ensures consistent scheduling,
retention, encryption, and recovery across all platforms.
Yes. AES encryption, RBAC, isolated repositories, and optional
immutable storage safeguard against ransomware and data loss.
ERP systems are transactional and database-driven. RainDrive
uses application-aware backups to ensure data, logs, and services remain consistent
for reliable recovery.
Yes. Both crash-consistent and application-consistent backups
are supported, including database-aware processing for ERP workloads.
Yes. Transaction log management enables precise point-in-time
restores to minimize data loss.
No. Snapshot-based technology and controlled scheduling minimize
performance impact on live systems.
Yes. RainDrive secures ERP and applications across on-premises,
private cloud, and public cloud environments under unified policies.
Backups are encrypted, isolated, and optionally immutable to
ensure clean recovery points.
Yes. Clear RPO and RTO targets are established based on
application criticality.
RainDrive engineers handle validation, restoration, and
return-to-service coordination end to end.
Yes. Both crash-consistent and application-consistent backups
are supported, including database-aware processing for ERP, SQL, and other
transactional systems.
Yes. Transaction log management enables precise point-in-time
recovery to reduce data loss from corruption, failure, or cyber incidents.
No. Snapshot-based technologies, resource throttling, and
optimized scheduling minimize impact on production workloads.
Yes. RainDrive protects ERP and business applications across
on-premises, private cloud, and public cloud environments under unified policies and
centralized management.
RainDrive safeguards physical servers, virtual machines, and
hypervisor-based workloads—ensuring operating systems, applications, configurations,
and data are fully recoverable.
Yes. RainDrive provides image-level backup for VMware, Hyper-V,
and other supported virtualization platforms, enabling efficient VM-level and
granular recovery.
Image-level backup captures the entire virtual machine—including
OS, applications, and data—allowing full system restoration without complex
rebuilds.
Absolutely. RainDrive supports granular recovery, enabling
file-level, folder-level, or full VM restores from the same backup set.
Backup frequency is defined by business needs—ranging from daily
to near-continuous replication for mission-critical systems.
No. Snapshot-based technology and intelligent resource
management ensure minimal impact on production workloads.
Recovery times are governed by defined SLAs. Critical VMs can be
restored rapidly or booted directly from backup storage where supported.
Yes. Backups are encrypted, isolated, and can be configured as
immutable—ensuring clean recovery points even after cyber incidents.
Yes. RainDrive supports cross-host, cross-cluster, and
cross-site recovery—enabling flexible disaster recovery scenarios.
Yes. Cross-host, cross-cluster, and cross-site recovery is
supported, enabling flexible disaster recovery strategies.
RainDrive protects shared folders, user home directories,
departmental data, and structured file repositories stored on NAS devices and file
servers.
RainDrive supports leading NAS vendors and SMB/NFS-based file
shares, enabling secure and policy-driven backup of enterprise storage systems.
Incremental backups and change-based tracking minimize backup
windows and reduce storage consumption while maintaining recovery integrity.
Yes. Granular recovery allows administrators to restore specific
files or directories without affecting the entire file system.
Yes. Multiple restore points are maintained based on retention
policies, enabling recovery of previous file versions when needed.
Backups are encrypted in transit and at rest, stored in isolated
repositories, and can be configured with immutable storage to protect against
ransomware.
Yes. Data can be restored to the original device, a different
NAS, or an alternate on-premises or cloud location.
No. Optimized scheduling and resource management ensure minimal
impact on active file shares and user operations.
RainDrive provides 24×7 monitoring, automated alerts, and
proactive remediation to ensure successful backup completion.
Yes. RainDrive scales to support growing file volumes,
additional NAS devices, and expanding storage environments without disruption.
Yes. The solution supports enterprise-grade backup for Windows
and macOS devices, including laptops and desktops.
Windows and macOS devices are supported, including corporate and
remote workforce systems.
RainDrive protects user profiles, system states, application
data, mapped folders, and defined business-critical directories through
policy-driven configuration.
User profiles, documents, desktop folders, application data, and
other business-critical files can be protected based on defined policies.
Yes. Backups run securely over the internet with encrypted
transmission, making it ideal for distributed and hybrid teams.
Backups can be scheduled daily or run automatically based on
file changes, depending on business requirements.
Data can be restored to a replacement device quickly, ensuring
business continuity with minimal disruption.
Yes. Data is encrypted in transit and at rest, with role-based
access controls to prevent unauthorized recovery access.
If enabled, users can perform self-service file recovery for
quick restoration of accidentally deleted files.
Backups are isolated and can be configured with immutable
storage, allowing recovery from clean restore points.
Yes. RainDrive provides centralized monitoring, reporting, and
proactive issue resolution for all protected endpoints.
Yes. Automated backup verification and periodic test restores
are performed to ensure data integrity and recovery readiness.
Yes. Backups can be replicated to secondary sites or cloud
storage to enhance redundancy and disaster recovery preparedness.
Large databases are protected using incremental forever
strategies, block-level tracking, and optimized storage techniques to reduce backup
windows and storage overhead.
Yes. Encryption standards and key management policies can be
configured to meet organizational security and compliance requirements.
Yes. Database backups can be integrated with Disaster Recovery
solutions to enable rapid failover, orchestrated recovery, and business continuity
during major outages.
Yes. Databases can be restored to original or alternate servers
for disaster recovery, testing, or migration purposes.
No. Snapshot-based technology and controlled backup scheduling
reduce impact on production workloads.
Application-aware backup ensures database consistency by
coordinating with database services to safely capture data, system states, and
transaction logs during backup operations.
Yes. RainDrive supports full backups, differential backups, and
transaction log backups to optimize storage and enable granular recovery.
All backups are encrypted in transit and at rest, stored in
isolated repositories, and can be configured with immutable storage for ransomware
protection.
Mailboxes, shared mailboxes, archives, attachments, calendars,
contacts, and metadata are protected based on configured policies.
Backup copies remain preserved according to retention policies
even if user accounts are deleted from the SaaS platform.
Cloud providers ensure infrastructure availability, but data
protection responsibility remains with the customer. RainDrive provides independent
backups for assured recoverability.
Emails, attachments, calendars, contacts, shared mailboxes, and
archive folders are protected based on defined retention policies.
Yes. SaaS backups can be managed alongside servers, VMs,
databases, and endpoints under a unified policy framework.
Yes. Individual emails, folders, or entire mailboxes can be
restored without affecting other users.
Backup frequency can be scheduled multiple times per day,
depending on RPO requirements.
Yes. All data is encrypted in transit and at rest, with strict
access controls and secure storage repositories.
Yes. Mailboxes and files can be restored to the original user or
redirected to another authorized account when required.
Yes. Immutable backup retention ensures clean recovery points
even if cloud accounts are compromised.
Yes. RainDrive provides centralized monitoring, automated
alerts, reporting, and SLA tracking for complete visibility.
No. Snapshot-based technology and optimized processing minimize
impact on live production workloads.
Standard backups capture files or VM images without coordinating
with running applications. Application-aware backups ensure transactions are
completed, logs are captured, and data is in a consistent state before backup.
RainDrive supports application-aware processing for Microsoft
SQL Server, Oracle, Exchange, Active Directory, and other transactional workloads.
Yes. Transaction logs are automatically backed up and managed to
enable point-in-time recovery and prevent excessive log growth.
Yes. Data is encrypted in transit and at rest using
enterprise-grade encryption standards.
Yes. By backing up transaction logs, RainDrive enables
restoration to a precise point before corruption or system failure.
No. Snapshot-based technology and controlled processing minimize
impact on live production workloads.
Absolutely. ERP and database-driven systems rely on
transactional integrity, making application-aware backup essential for clean and
reliable restores.
Yes. Application-aware backup is supported for both physical
servers and virtual machines across hybrid environments.
By ensuring database and service consistency at the time of
backup, it reduces the risk of corruption and failed restores during recovery
operations.
Yes. Logical segmentation and controlled access pathways reduce
exposure to lateral movement attacks.
RainDrive uses encryption, isolated backup repositories, strict
access controls, and optional immutable storage to prevent unauthorized modification
or deletion of backup data.
Yes. Unusual backup patterns, failed jobs, or abnormal activity
can trigger alerts for proactive investigation.
Because modern ransomware actively targets backups. A resilient
architecture ensures business continuity, data integrity, and guaranteed
recoverability.
Yes. Data is encrypted both in transit and at rest using
enterprise-grade encryption standards.
Backup environments are logically isolated with role-based
access control (RBAC), multi-factor authentication (MFA), and restricted
administrative privileges.
Yes. Clean recovery points can be identified and restored to
ensure systems return to a known, uncompromised state.
Yes. Backup copies can be stored in logically or physically
isolated environments to reduce exposure to cyber threats.
Recovery Time Objectives (RTO) are SLA-defined, enabling rapid
restoration of critical servers, VMs, databases, and applications.
Because prevention alone is not enough. A resilient backup
architecture ensures business continuity, operational recovery, and protection
against financial and reputational damage.
Yes. Backup repositories can be configured with
Write-Once-Read-Many (WORM) policies to prevent modification or deletion during the
defined retention period.
Logical air-gapping isolates backup repositories through network
segmentation, restricted access paths, and hardened authentication controls.
Yes. All air-gapped copies are encrypted in transit and at rest
to ensure end-to-end security.
Role-Based Access Control (RBAC), multi-factor authentication
(MFA), and restricted administrative privileges limit unauthorized access.
Backup copies can be stored in isolated cloud storage, secondary
data centers, or logically segmented repositories with restricted access pathways.
Yes. Data remains fully accessible for authorized recovery
operations while remaining protected from modification or deletion.
Yes. Immutability and air-gapped strategies can be applied
across all supported workloads, including servers, virtual machines, databases, NAS,
and SaaS platforms.
No. Restore operations remain fully functional and SLA-driven
while data remains protected from modification.
No. Recovery performance is governed by defined SLAs and storage
architecture, not by immutability settings.
Any organization seeking ransomware resilience, regulatory
compliance, and guaranteed recoverability should adopt immutable and isolated backup
strategies.
Backup protects data. Business Continuity ensures the entire
business—systems, applications, people, and processes—remains operational or is
restored within defined timelines.
A comprehensive BCP includes risk assessment, business impact
analysis (BIA), defined RTO and RPO targets, recovery procedures, communication
plans, and periodic testing.
BIA identifies critical systems, acceptable downtime thresholds,
financial impact of outages, and prioritization of recovery efforts.
RainDrive integrates backup, replication, disaster recovery,
immutable storage, and cloud failover capabilities into a unified continuity
strategy.
Yes. Disaster Recovery (DR) is a key component of BCP focused
specifically on IT system restoration.
Regular testing—at least annually or after major infrastructure
changes—is recommended to validate recovery readiness and SLA alignment.
RainDrive engineers coordinate technical recovery efforts, while
business leadership oversees operational continuity and communication workflows.
BCP addresses cyberattacks, ransomware, hardware failures, power
outages, natural disasters, human error, supply chain disruption, and cloud service
outages.
By minimizing downtime, protecting revenue streams, avoiding
regulatory penalties, and preserving brand reputation during disruptions.
Because downtime impacts revenue, reputation, compliance, and
customer trust. A structured BCP ensures resilience, predictability, and operational
stability during crises.